For purchases over AU$80.00 standard delivery is currently free in Australia. For purchases under AU$80.00, a flat delivery fee of AU$8.00 currently applies for standard delivery.

We will always try to ensure that orders are shipped within 1-2 business days of the purchase, from there, we estimate another 3-7 business days to get to your location in Australia.

We accept Visa, Mastercard, Paypal and Afterpay.

Use the tracking code provided in your confirmation email to see the status of your order. Enter your code on the Aus Post website: https://auspost.com.au/mypost/track/search

Contact our support team at info@pureanimalwellbeing.com and we'll help to troubleshoot any issues you might be having with your order.

Yes, you can stop or cancel your subscription at any time (prior to an order being processed), manage your subscriptions via your account.

We recommend that the clinical range should only be used when and as directed by a veterinarian, see your local vet if you have any questions.

Please contact us at info@pureanimalwellbeing with the batch number of the product and the PAW team will be able to assist you.

Please contact us at info@pureanimalwellbeing and the PAW team can assist you with your query.

We take any possible adverse reactions very seriously. If your pet is in any immediate harm, please see your local vet. If the reaction has passed, please contact us at info@pureanimalwellbeing.com to report the reaction and the PAW team will contact you directly.