Why should I create a pet profile?
Creating a pet profile helps us personalise your experience with tailored recommendations, relevant content and exclusive member benefits.
How many pets can I add to my account?
You can create profiles for up to 5 pets, making it easy to manage your entire furry family in one place.
Do I receive loyalty points when I create a profile?
Yes! You'll receive 150 loyalty points when you create your profile and join our rewards program.
What information do I need to create a pet profile?
You'll just need a few basic details about your pet, such as their name, species, breed and date of birth (if known).
Can I update my pet's information later?
Absolutely. You can edit your pet's profile at any time as their needs, preferences or details change.
Will I receive personalised recommendations?
Yes. Your pet profile helps us provide more relevant product recommendations, helpful content and offers tailored to your pet.
Do I need a separate account for each pet?
No. You can manage multiple pet profiles under a single account.
Are there additional benefits to having a pet profile?
Yes. Profile members can access loyalty rewards, exclusive offers, early access to promotions and other member-only perks.